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What Is a Managed Service Provider and How Can It Benefit Your Small Business?

By June 26, 2017Blog

Managing your business’ IT can be a time-consuming, full-time job that hampers productivity.

A managed service provider (MSP) manages a business’ IT infrastructure remotely, while maintaining ongoing support of all hardware and software.

How can an MSP benefit your small business?

  • Managed service providers tend to charge a flat monthly fee for ongoing maintenance instead of a one-time transaction, ensuring you receive monthly support and financial flexibility.
  • MSPs often offer a service-level agreement that affirms the performance and quality expected of the MSP, reassuring you and establishing trust.
  • To improve efficiency and keep costs low, many MSPs use remote monitoring and management (RMM) software to check your business’ IT functions.
  • MSPs attend to everything, increasing your business’ productivity and eliminating the need for you to deal with frustrating IT disasters.

IntelliSupport provides customized, desktop-to-cloud IT infrastructure management, from network consulting to complete help desk technical support for:

  • Desktop systems
  • Physical networks
  • Virtual networks
  • All network elements (such as servers, routers, switches, and wireless access points)

And our hassle-free, fixed-rate monthly service contract option allows you to choose the specific services you need each month.

Contact IntelliSyn today to learn more about the advantages of working with a managed service provider.